Runscope tests are lagging and sometimes the UI shows 500 Error

Incident Report for BlazeMeter

Resolved

This incident has been resolved.
Posted May 19, 2023 - 00:20 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 18, 2023 - 21:19 PDT

Update

We have identified the cause of IMPACT experienced by some customers and are currently working on mitigation. We are continuing to investigate instances of slowness and are testing a fix

he next update will be provided as new information is available.
Posted May 18, 2023 - 19:39 PDT

Update

Functioning as expected in most cases. We are continuing to investigate instances of slowness and are testing a fix; extra resources allocated to make up the difference in the meantime.
Posted May 18, 2023 - 16:38 PDT

Update

Continuing to investigate, working as expected in most cases. Some slowdowns reported, extra resources allocated to make up the difference in the meantime.
Posted May 18, 2023 - 11:27 PDT

Update

There are still issues with this. We are continuing to investigate....
Posted May 18, 2023 - 09:10 PDT

Update

This incident should be resolved at this time.
Posted May 18, 2023 - 09:04 PDT

Update

There has been a fix released which we believe resolves the issue with API Monitoring (Runscope) we will continue to monitor the situation and if the resolution holds we will consider this issue resolved.
Posted May 18, 2023 - 07:56 PDT

Update

We have identified the cause of IMPACT experienced by some customers and are currently working on mitigation. A temporary fix has been applied but we are yet to resolve and deploy the fix.

The next update will be provided as new information is available.
Posted May 18, 2023 - 05:11 PDT

Update

We are continuing to work on a fix for this issue.
Posted May 18, 2023 - 02:58 PDT

Identified

The issue has been identified.
Posted May 18, 2023 - 00:46 PDT

Investigating

We are aware of an issue with API Monitoring (Runscope) and are presently investigating. We will post an update here as soon as we have more information.
Posted May 17, 2023 - 23:40 PDT
This incident affected: API Monitoring (Runscope).